Frequently asked questions

• Are these greenhouses designed for the Canadian winter?

  Yes, our greenhouses are specifically engineered for the harsh Canadian climate. They feature reinforced frames and heavy-duty polycarbonate panels designed to withstand significant snow accumulation and freezing temperatures.

• What is the snow load rating for your greenhouse kits?

  Snow load capacity varies by model. Our heavy-duty units are rated to handle between 100kg/m² to 480kg/m². We recommend checking the specific product page for the exact rating to ensure it meets your local municipality's requirements.

• How do these greenhouses perform in high winds?

  Our structures are built with aerodynamic shapes (like the gothic arch) and galvanized steel or heavy-duty aluminum frames. When properly anchored to a concrete or wooden foundation, they can withstand wind gusts of up to 100-120 km/h.

• What is the difference between single-wall and twin-wall polycarbonate?

  Most of our Canadian kits use 6mm to 10mm twin-wall polycarbonate. This provides superior insulation (R-value) compared to single-wall panels, keeping your plants warmer during chilly spring nights and protecting them from UV rays in the summer.

• Can I grow vegetables year-round in a Zone 3 or Zone 4 climate?

  While our greenhouses provide excellent insulation, growing year-round in northern climates typically requires a supplemental heat source and potentially grow lights during the dark winter months. However, they are perfect for extending your season by 3-4 months.

• Do I need a permit to install a greenhouse in my backyard?

  In most Canadian municipalities, small "temporary" structures or garden sheds under 100-150 sq. ft. do not require a permit. However, bylaws vary by city (e.g., Toronto vs. Calgary). We recommend checking with your local building department before purchase.

• How do I prevent my greenhouse from overheating in the summer?

  Canada’s summer sun can be intense. Our kits come with roof vents and optional automatic vent openers that react to heat. We also recommend side louvers or shade cloths for maximum airflow during July and August.

• Do you ship across all of Canada?

  Yes, we ship to all provinces! Whether you are in BC, the Prairies, Ontario, or the Maritimes. For remote areas or the Territories (Yukon, NWT, Nunavut), please contact us for a custom shipping quote.

• How long does shipping take?

  In-stock items typically ship within 3-7 business days. Transit time varies by province but usually takes between 5-12 business days. You will receive a tracking number once your order leaves our warehouse.

• Is "Free Shipping" available?

  We offer free shipping to most major residential and commercial hubs in Canada on orders over a certain threshold. Some remote "beyond" zones may incur a surcharge.

• Is this a DIY project, or do I need a professional?

  Our kits are designed for DIY enthusiasts. Each kit comes with a detailed manual. Most medium-sized greenhouses (8x10 or 10x12) can be assembled by two people in a weekend. No specialized tools are usually required.

• What kind of foundation do I need?

  A level foundation is crucial. Common options include a pressure-treated wood timber frame, a concrete pad, or heavy-duty ground screws. We provide anchoring instructions for each type.

• How do I maintain the polycarbonate panels?

  To keep light transmission high, simply wash the panels with mild soap and lukewarm water once a year (usually in early spring). Avoid using abrasive cleaners or squeegees that could scratch the UV coating.

• Do you offer a warranty?

  Yes, our greenhouses typically come with a 5 to 10-year warranty on the frame and a limited warranty on the polycarbonate panels against yellowing or hail damage.

• Can I add accessories later?

  Absolutely. We stock a range of compatible accessories, including shelving, automatic vent openers, irrigation kits, and supplemental heating systems.

• What is your return policy?

  We accept returns on unopened, original-packaging kits within 30 days. Please note that due to the size and weight of these products, return shipping fees and restocking fees may apply.

• Do you offer a Price Match Guarantee?

  We strive to offer the best value in Canada. If you find an identical model (same brand, size, and specs) at a lower price from a Canadian competitor, contact us and we will do our best to match it.

• Are the frames rust-resistant?

  Yes, we use galvanized steel or powder-coated aluminum, both of which are highly resistant to the moisture and humidity found inside a greenhouse environment.

• How thick is the steel/aluminum used?

  We focus on "Heavy Duty" specs. Our frames are typically thicker than the "big box store" alternatives, ensuring they don't buckle under the weight of Canadian snow.

• Can I extend the length of my greenhouse in the future?

  Many of our modular models (like the Sungrow or Sigma styles) allow for 2-meter extension kits, so your greenhouse can grow as your gardening hobby expands.